Can You Call Facebook | ask Facebook A Question
By
MUFY UJASH
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Saturday, November 16, 2019
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly find for the social media sites mega platform via online search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly chat you with a collection of food selections, each alternative of which will inevitably route you to send an e-mail to an ideal account. These include press@FB.com for media queries as well as records@FB.com for police problems.
However if you hit 1 for customer support? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "bottom" of the page.
Here are a couple of points you can do instead.
Can You Call Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log into your account. After that look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will certainly appear that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, difficulty publishing pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more general client service questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, as well as instead most likely to the Help Community and also asking various other platform individuals like yourself.
Just how to ask the Facebook Help Community a question
From any type of Facebook web page, again click that question mark on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of inquiries have already been addressed, however where you can additionally publish your own question. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the next page, choose the right Topic as well as Sub-Topic, after that kind your question. Now it's time for some waiting. No matter where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it a handy Community member or actual staffer, has determined to offer you a hand.
Exactly how to contact Facebook through other social media sites platforms
Another method to attempt to get in touch with Facebook is to connect to them with or discuss them on an additional social networks system. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Can You Call Facebook. So also can you come close to via Instagram, including Facebook in a blog post, yet unless you obtain a lot of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.