How Do I Contact Facebook Directly | ask Facebook A Question
By
MUFY UJASH
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Tuesday, November 19, 2019
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently discover for the social media sites huge system by means of on-line search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will talk you through a collection of menus, each alternative of which will ultimately guide you to send an email to a suitable account. These include press@FB.com for media queries and records@FB.com for police concerns.
However if you hit 1 for customer service? The recording will certainly route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "base" of the web page.
Here are a few points you can do instead.
How Do I Contact Facebook Directly
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log right into your account. After that search for at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly turn up that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic customer support queries, Facebook is instead inscrutable.
Your best option may be to do an end run around the people from Facebook itself, and rather most likely to the Help Community and asking other platform individuals like on your own.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook page, again click that question mark on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where great deals of concerns have actually currently been responded to, but where you can additionally publish your very own question. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that web link. On the next web page, choose the best Subject and Sub-Topic, after that type your concern. Now it's time for some waiting. Regardless of where you published your question, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if any person, be it an useful Community participant or real staffer, has actually decided to offer you a hand.
Just how to contact Facebook via various other social media systems
Another means to try to get in touch with Facebook is to connect to them through or discuss them on an additional social media sites platform. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.
That's about How Do I Contact Facebook Directly. So too can you approach using Instagram, consisting of Facebook in a message, however unless you get a great deal of love on that particular breeze, chances are you're much better back on the Facebook Help Center.