Facebook Help Contact | ask Facebook A Question
By
MUFY UJASH
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Sunday, December 29, 2019
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media mega system using on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a collection of menus, each choice of which will ultimately route you to send out an e-mail to a proper account. These consist of press@FB.com for media queries as well as records@FB.com for police worries.
However if you struck 1 for customer service? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do rather.
Facebook Help Contact
How to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. After that search for at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
An additional menu will turn up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, difficulty submitting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more basic client service questions, Facebook is rather ambiguous.
Your best bet might be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community and also asking various other system users like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any kind of Facebook page, again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of questions have currently been responded to, however where you can additionally post your own inquiry. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that link. On the following web page, select the right Topic and Sub-Topic, then type your question. Now it's time for some waiting. Regardless of where you published your question, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it a handy Community member or real staffer, has made a decision to offer you a hand.
Exactly how to contact Facebook using various other social media sites systems
Another way to try to connect with Facebook is to connect to them through or discuss them on one more social networks system. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about Facebook Help Contact. So too can you come close to through Instagram, including Facebook in a blog post, but unless you get a lot of love on that particular snap, possibilities are you're much better back on the Facebook Help Center.