How to Call Facebook Customer Service | ask Facebook A Question
By
MUFY UJASH
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Saturday, December 21, 2019
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently discover for the social networks mega system via on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you with a series of menus, each option of which will inevitably route you to send out an email to an ideal account. These include press@FB.com for media queries as well as records@FB.com for law enforcement issues.
But if you hit 1 for client service? The recording will certainly route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Here are a couple of points you can do instead.
How To Call Facebook Customer Service
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. Then search for at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will certainly turn up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, trouble posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for more general customer care queries, Facebook is rather inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, as well as instead most likely to the Help Community and also asking other platform individuals like yourself.
How to ask the Facebook Help Community a concern
From any kind of Facebook page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where great deals of concerns have actually currently been responded to, but where you can likewise publish your own concern. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the following web page, choose the right Topic and Sub-Topic, after that kind your concern. Currently it's time for some waiting. No matter where you posted your query, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if anybody, be it a practical Community participant or real staffer, has actually determined to offer you a hand.
How to contact Facebook by means of other social media systems
One more way to attempt to get in touch with Facebook is to reach out to them via or discuss them on one more social media sites platform. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about How To Call Facebook Customer Service. So as well can you approach via Instagram, consisting of Facebook in a blog post, yet unless you obtain a great deal of love on that particular breeze, chances are you're better back on the Facebook Help Center.