What's Facebook's Number | ask Facebook A Question
By
MUFY UJASH
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Sunday, December 8, 2019
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly locate for the social networks huge platform via on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will speak you through a series of menus, each choice of which will eventually route you to send an email to a proper account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement concerns.
However if you struck 1 for customer care? The recording will certainly direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you get on your primary Facebook feed, there is no "base" of the page.
Right here are a couple of things you can do instead.
What's Facebook's Number
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. After that look up on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will appear that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble submitting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic client service questions, Facebook is rather inscrutable.
Your best option might be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and asking various other platform customers like yourself.
How to ask the Facebook Help Community a question
From any Facebook page, once more click that question mark at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a web page where lots of questions have actually currently been answered, but where you can also upload your very own question. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the following web page, select the appropriate Subject as well as Sub-Topic, then type your inquiry. Currently it's time for some waiting. Regardless of where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if anyone, be it a practical Community member or real staffer, has actually decided to give you a hand.
How to contact Facebook via other social media sites platforms
One more means to attempt to get in touch with Facebook is to reach out to them via or mention them on one more social media system. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about What's Facebook's Number. So also can you approach through Instagram, consisting of Facebook in a message, however unless you get a lot of love on that breeze, opportunities are you're better back on the Facebook Help Center.