Contact Facebook Via Phone | ask Facebook A Question
By
MUFY UJASH
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Thursday, January 9, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently discover for the social networks mega platform via online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will speak you with a collection of menus, each alternative of which will eventually route you to send an email to an appropriate account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement issues.
But if you hit 1 for customer support? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your primary Facebook feed, there is no "base" of the page.
Here are a couple of points you can do rather.
Contact Facebook Via Phone
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first require to log into your account. Then look up on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will turn up that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, trouble posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer service questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community and also asking other platform individuals like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, once again click that enigma on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of questions have already been addressed, but where you can also publish your very own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the next web page, choose the ideal Subject and Sub-Topic, after that kind your question. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if any individual, be it an useful Community member or real staffer, has actually determined to offer you a hand.
Exactly how to contact Facebook by means of other social media systems
An additional means to try to get in touch with Facebook is to connect to them through or state them on another social networks system. You can send a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about Contact Facebook Via Phone. So also can you come close to through Instagram, consisting of Facebook in a blog post, however unless you get a lot of love on that particular snap, chances are you're much better back on the Facebook Help Center.