Facebook Contact Info | ask Facebook A Question
By
MUFY UJASH
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Friday, January 17, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly locate for the social media sites huge system through online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will talk you with a series of food selections, each option of which will eventually guide you to send out an email to a suitable account. These consist of press@FB.com for media questions and records@FB.com for police worries.
However if you hit 1 for customer support? The recording will certainly guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Right here are a few points you can do rather.
Facebook Contact Info
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will turn up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, difficulty uploading pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer service questions, Facebook is rather inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, as well as rather most likely to the Help Community and asking various other system users like yourself.
How to ask the Facebook Help Community a question
From any Facebook page, again click that enigma on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where great deals of questions have actually currently been answered, but where you can likewise post your own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that web link. On the following page, pick the ideal Subject and Sub-Topic, after that type your question. Now it's time for some waiting. Regardless of where you uploaded your question, you can most likely to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a helpful Community member or actual staffer, has actually chosen to give you a hand.
Exactly how to contact Facebook through various other social media sites systems
Another way to try to get in touch with Facebook is to connect to them through or discuss them on another social networks platform. You can send a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough grip, they will likely see it.
That's about Facebook Contact Info. So too can you come close to using Instagram, consisting of Facebook in a message, yet unless you obtain a great deal of love on that particular snap, chances are you're much better back on the Facebook Help Center.