Facebook Contact Information | ask Facebook A Question
By
MUFY UJASH
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Monday, January 27, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily discover for the social media mega platform via online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will talk you through a series of food selections, each choice of which will eventually direct you to send an e-mail to a proper account. These consist of press@FB.com for media questions and also records@FB.com for law enforcement issues.
But if you hit 1 for client service? The recording will guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "base" of the web page.
Below are a few points you can do rather.
Facebook Contact Information
How to contact Facebook customer support
If you want to contact Facebook, you'll first require to log right into your account. After that look up on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will appear that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty posting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more general customer support questions, Facebook is instead ambiguous.
Your best bet might be to do an end run around the individuals from Facebook itself, and rather most likely to the Help Community as well as asking other system individuals like yourself.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, once again click that question mark at the top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have actually already been answered, however where you can likewise post your very own question. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the next page, select the appropriate Topic as well as Sub-Topic, then kind your question. Currently it's time for some waiting. Despite where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if any individual, be it a practical Community participant or actual staffer, has determined to offer you a hand.
Just how to contact Facebook by means of various other social media systems
Another method to try to get in touch with Facebook is to reach out to them through or discuss them on one more social media sites system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Facebook Contact Information. So too can you approach via Instagram, consisting of Facebook in a blog post, but unless you get a lot of love on that snap, chances are you're much better back on the Facebook Help Center.