How to Contact Facebook | ask Facebook A Question
By
MUFY UJASH
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Sunday, January 19, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently discover for the social media sites mega system through on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you via a collection of food selections, each option of which will inevitably direct you to send an email to an appropriate account. These consist of press@FB.com for media questions as well as records@FB.com for police issues.
But if you hit 1 for customer care? The recording will certainly route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the page.
Below are a couple of points you can do rather.
How To Contact Facebook
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that seek out at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will turn up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic customer care questions, Facebook is instead ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, as well as instead go to the Help Community and asking various other platform customers like yourself.
How to ask the Facebook Help Community a question
From any kind of Facebook page, once again click that enigma on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a page where lots of concerns have currently been answered, but where you can additionally publish your own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the next page, pick the appropriate Subject and also Sub-Topic, after that type your concern. Now it's time for some waiting. Despite where you uploaded your question, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if any individual, be it a handy Community member or real staffer, has actually determined to give you a hand.
Exactly how to contact Facebook through other social media sites platforms
Another way to try to get in touch with Facebook is to reach out to them with or discuss them on an additional social media platform. You can send out a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about How To Contact Facebook. So as well can you approach via Instagram, including Facebook in a blog post, but unless you get a lot of love on that snap, opportunities are you're much better back on the Facebook Help Center.