I Need to Call Facebook | ask Facebook A Question
By
MUFY UJASH
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Tuesday, January 14, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily discover for the social networks mega platform by means of online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you through a collection of food selections, each alternative of which will eventually guide you to send an email to a proper account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement worries.
But if you struck 1 for customer care? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's things: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the page.
Here are a couple of points you can do instead.
I Need To Call Facebook
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. After that seek out at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will certainly appear that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer care questions, Facebook is rather ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and rather most likely to the Help Community and also asking other platform individuals like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook web page, once more click that question mark on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of questions have actually currently been responded to, yet where you can likewise upload your very own concern. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that web link. On the following web page, choose the right Subject as well as Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Despite where you published your query, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if anyone, be it a handy Community participant or actual staffer, has determined to give you a hand.
Just how to contact Facebook by means of various other social media systems
An additional method to attempt to connect with Facebook is to connect to them via or mention them on one more social networks platform. You can send out a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets sufficient traction, they will likely see it.
That's about I Need To Call Facebook. So also can you approach through Instagram, including Facebook in a post, yet unless you get a great deal of love on that breeze, opportunities are you're much better back on the Facebook Help Center.