Call Facebook Help Center | ask Facebook A Question
By
MUFY UJASH
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Wednesday, February 26, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly find for the social networks mega system using online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you with a collection of menus, each alternative of which will ultimately guide you to send out an e-mail to an appropriate account. These include press@FB.com for media questions and also records@FB.com for police issues.
Yet if you struck 1 for client service? The recording will certainly guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. In fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Below are a few points you can do rather.
Call Facebook Help Center
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log right into your account. Then look up on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will appear that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, trouble uploading pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for even more basic customer care questions, Facebook is rather ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, and also instead go to the Help Community as well as asking other platform individuals like on your own.
Just how to ask the Facebook Help Community a concern
From any type of Facebook page, again click that question mark on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where great deals of questions have actually already been addressed, yet where you can also post your very own concern. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that link. On the following web page, pick the best Subject and Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Regardless of where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if anybody, be it an useful Community member or actual staffer, has made a decision to offer you a hand.
Just how to contact Facebook by means of various other social media platforms
An additional way to attempt to get in touch with Facebook is to reach out to them through or state them on another social networks system. You can send out a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets sufficient grip, they will likely see it.
That's about Call Facebook Help Center. So also can you come close to using Instagram, consisting of Facebook in an article, but unless you get a lot of love on that particular breeze, possibilities are you're much better back on the Facebook Help Center.