Call Facebook Support | ask Facebook A Question
By
MUFY UJASH
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Sunday, February 23, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social networks huge platform via online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you with a series of menus, each option of which will inevitably route you to send out an email to an appropriate account. These include press@FB.com for media questions and records@FB.com for police concerns.
However if you struck 1 for customer care? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the page.
Here are a couple of points you can do rather.
Call Facebook Support
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log right into your account. After that seek out on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will turn up that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic client service questions, Facebook is instead ambiguous.
Your best choice may be to do an end run around the folks from Facebook itself, and also instead most likely to the Help Community and also asking various other platform individuals like yourself.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a page where lots of questions have actually currently been responded to, but where you can likewise post your own inquiry. On top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that web link. On the next web page, choose the appropriate Subject and Sub-Topic, then kind your question. Now it's time for some waiting. No matter where you published your question, you can most likely to your "support Inbox" from the menu that drops down from that same question mark to see if any individual, be it a valuable Community participant or real staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook via other social media systems
One more way to attempt to connect with Facebook is to reach out to them through or mention them on one more social media system. You can send a straight message to FB through Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Call Facebook Support. So as well can you come close to via Instagram, including Facebook in an article, yet unless you get a lot of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.