Contact Facebook Office | ask Facebook A Question
By
MUFY UJASH
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Saturday, February 15, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently discover for the social networks mega platform by means of on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly chat you via a collection of menus, each option of which will eventually route you to send out an e-mail to an appropriate account. These consist of press@FB.com for media queries and records@FB.com for law enforcement concerns.
But if you hit 1 for customer support? The recording will guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. Actually, if you get on your main Facebook feed, there is no "bottom" of the web page.
Here are a few points you can do instead.
Contact Facebook Office
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log right into your account. After that search for at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will certainly turn up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, trouble uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer care queries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the people from Facebook itself, as well as rather most likely to the Help Community and asking other platform individuals like yourself.
Just how to ask the Facebook Help Community an inquiry
From any Facebook web page, again click that question mark on top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a page where great deals of questions have already been addressed, however where you can likewise upload your own concern. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the next page, select the ideal Subject and also Sub-Topic, after that type your question. Currently it's time for some waiting. No matter where you uploaded your inquiry, you can go to your "support Inbox" from the menu that falls from that same question mark to see if any person, be it a valuable Community participant or real staffer, has chosen to provide you a hand.
Exactly how to contact Facebook using various other social networks systems
One more way to attempt to connect with Facebook is to reach out to them with or mention them on another social media sites system. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Contact Facebook Office. So as well can you approach by means of Instagram, consisting of Facebook in an article, however unless you get a great deal of love on that breeze, possibilities are you're better back on the Facebook Help Center.