How Can I Contact Facebook | ask Facebook A Question
By
MUFY UJASH
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Tuesday, February 4, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly discover for the social networks huge system by means of online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will certainly speak you via a collection of menus, each choice of which will eventually direct you to send out an e-mail to a proper account. These include press@FB.com for media inquiries as well as records@FB.com for law enforcement concerns.
However if you hit 1 for customer support? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. Actually, if you're on your major Facebook feed, there is no "base" of the page.
Right here are a few points you can do instead.
How Can I Contact Facebook
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. After that look up on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly pop up that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble submitting pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more basic customer support questions, Facebook is rather inscrutable.
Your best option may be to do an end run around the folks from Facebook itself, and rather go to the Help Community as well as asking various other system users like yourself.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook page, once again click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a web page where great deals of questions have actually already been addressed, however where you can additionally post your very own question. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the following web page, pick the right Subject and Sub-Topic, after that type your inquiry. Currently it's time for some waiting. Despite where you published your query, you can go to your "support Inbox" from the menu that falls from that same enigma to see if any individual, be it a handy Community member or real staffer, has made a decision to provide you a hand.
How to contact Facebook via various other social media sites platforms
Another way to attempt to connect with Facebook is to connect to them with or mention them on an additional social media platform. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient grip, they will likely see it.
That's about How Can I Contact Facebook. So too can you come close to via Instagram, including Facebook in an article, however unless you get a great deal of love on that breeze, opportunities are you're better back on the Facebook Help Center.