I Need to Contact Facebook | ask Facebook A Question
By
MUFY UJASH
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Friday, February 28, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social media sites mega platform using on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly chat you through a series of food selections, each choice of which will ultimately route you to send an e-mail to an appropriate account. These consist of press@FB.com for media inquiries and records@FB.com for law enforcement issues.
However if you struck 1 for customer care? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Right here are a few points you can do rather.
I Need To Contact Facebook
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. Then look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
An additional menu will certainly appear that features three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, trouble submitting photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic customer service inquiries, Facebook is rather inscrutable.
Your best option may be to do an end run around the individuals from Facebook itself, as well as rather go to the Help Community and asking other system individuals like yourself.
Exactly how to ask the Facebook Help Community a concern
From any Facebook web page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of questions have currently been addressed, but where you can additionally post your very own question. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the following page, select the best Topic as well as Sub-Topic, then kind your inquiry. Currently it's time for some waiting. Despite where you published your inquiry, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if anybody, be it a valuable Community participant or actual staffer, has actually decided to offer you a hand.
Exactly how to contact Facebook through other social media systems
One more method to attempt to get in touch with Facebook is to reach out to them through or state them on one more social networks platform. You can send out a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about I Need To Contact Facebook. So as well can you approach by means of Instagram, including Facebook in a message, however unless you get a lot of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.