How to Contact Facebook Support by Phone | ask Facebook A Question
By
MUFY UJASH
—
Monday, March 2, 2020
—
Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently discover for the social media sites huge platform using on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will chat you with a series of food selections, each option of which will ultimately guide you to send an e-mail to an ideal account. These include press@FB.com for media queries and also records@FB.com for police worries.
However if you struck 1 for customer support? The recording will certainly direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the page.
Below are a few things you can do rather.
How To Contact Facebook Support By Phone
How to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log into your account. After that search for at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will certainly turn up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more basic customer care inquiries, Facebook is rather inscrutable.
Your best choice may be to do an end run around the individuals from Facebook itself, and also instead most likely to the Help Community and asking various other platform individuals like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, once more click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have currently been responded to, yet where you can also publish your own question. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that link. On the following page, pick the best Subject and Sub-Topic, then type your inquiry. Now it's time for some waiting. No matter where you uploaded your question, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if anybody, be it a valuable Community member or real staffer, has actually chosen to give you a hand.
How to contact Facebook via various other social media sites platforms
One more method to attempt to get in touch with Facebook is to connect to them with or discuss them on an additional social media platform. You can send a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it obtains enough grip, they will likely see it.
That's about How To Contact Facebook Support By Phone. So as well can you approach through Instagram, consisting of Facebook in a blog post, yet unless you get a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.