Can I Call Facebook Customer Service | ask Facebook A Question
By
MUFY UJASH
—
Saturday, April 11, 2020
—
Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily discover for the social media sites huge platform by means of online search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll get a recording. It will talk you with a series of menus, each choice of which will ultimately route you to send an email to a proper account. These include press@FB.com for media questions and records@FB.com for law enforcement worries.
But if you struck 1 for customer care? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Below are a few points you can do rather.
Can I Call Facebook Customer Service
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. Then search for on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will appear that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, problem posting pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more basic client service questions, Facebook is instead inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and also instead go to the Help Community and also asking various other system users like yourself.
How to ask the Facebook Help Community a concern
From any kind of Facebook page, once more click that enigma on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of questions have actually already been addressed, however where you can additionally publish your own question. On top right of the Help Community web page is a grey box with words "Ask a Question".
Struck that link. On the following web page, choose the appropriate Subject as well as Sub-Topic, after that kind your inquiry. Now it's time for some waiting. Regardless of where you posted your query, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if any person, be it a valuable Community member or real staffer, has determined to give you a hand.
Exactly how to contact Facebook using various other social networks systems
One more means to attempt to get in touch with Facebook is to connect to them through or discuss them on another social media platform. You can send out a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about Can I Call Facebook Customer Service. So as well can you come close to through Instagram, consisting of Facebook in an article, but unless you obtain a lot of love on that particular breeze, opportunities are you're much better back on the Facebook Help Center.