How to Call Facebook Support | ask Facebook A Question
By
MUFY UJASH
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Sunday, April 19, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll easily discover for the social networks huge system via online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you via a series of food selections, each option of which will ultimately guide you to send an e-mail to a proper account. These include press@FB.com for media queries and also records@FB.com for law enforcement worries.
However if you struck 1 for customer support? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you're on your main Facebook feed, there is no "bottom" of the web page.
Below are a couple of points you can do instead.
How To Call Facebook Support
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. Then search for at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will pop up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, trouble posting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more general customer service queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the individuals from Facebook itself, as well as instead go to the Help Community as well as asking various other platform customers like on your own.
How to ask the Facebook Help Community an inquiry
From any Facebook web page, once again click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a web page where lots of concerns have currently been addressed, however where you can likewise upload your very own concern. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that link. On the following page, pick the best Subject as well as Sub-Topic, then kind your inquiry. Now it's time for some waiting. Regardless of where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if any individual, be it a handy Community member or real staffer, has made a decision to provide you a hand.
Exactly how to contact Facebook via various other social media systems
One more means to try to get in touch with Facebook is to reach out to them through or discuss them on one more social media sites system. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough traction, they will likely see it.
That's about How To Call Facebook Support. So as well can you approach by means of Instagram, consisting of Facebook in an article, however unless you get a great deal of love on that breeze, possibilities are you're better back on the Facebook Help Center.