Facebook Call Center | ask Facebook A Question
By
MUFY UJASH
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Monday, June 1, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social networks huge system through on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly chat you through a series of menus, each option of which will inevitably guide you to send an e-mail to an appropriate account. These include press@FB.com for media inquiries and records@FB.com for police worries.
But if you struck 1 for customer support? The recording will certainly guide you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's things: it isn't. Actually, if you get on your major Facebook feed, there is no "bottom" of the web page.
Here are a couple of points you can do instead.
Facebook Call Center
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log into your account. After that search for at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
One more menu will certainly pop up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, claim, difficulty uploading images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more general customer care inquiries, Facebook is rather inscrutable.
Your best choice might be to do an end run around the individuals from Facebook itself, and instead go to the Help Community and also asking other platform customers like yourself.
How to ask the Facebook Help Community an inquiry
From any kind of Facebook web page, again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have currently been responded to, yet where you can likewise publish your own inquiry. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Struck that link. On the next web page, select the best Topic as well as Sub-Topic, after that type your inquiry. Now it's time for some waiting. Regardless of where you uploaded your query, you can go to your "support Inbox" from the menu that drops down from that very same enigma to see if any individual, be it a helpful Community participant or real staffer, has actually decided to provide you a hand.
Exactly how to contact Facebook using various other social media systems
One more way to try to get in touch with Facebook is to reach out to them through or discuss them on one more social media sites system. You can send out a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Facebook Call Center. So also can you approach by means of Instagram, consisting of Facebook in a blog post, but unless you obtain a great deal of love on that snap, chances are you're much better back on the Facebook Help Center.