Facebook Call Help | ask Facebook A Question
By
MUFY UJASH
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Saturday, July 11, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently find for the social media sites huge platform through on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you via a collection of food selections, each alternative of which will eventually guide you to send an email to a suitable account. These include press@FB.com for media inquiries and records@FB.com for law enforcement problems.
However if you struck 1 for client service? The recording will route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the page.
Right here are a few things you can do instead.
Facebook Call Help
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log right into your account. After that look up on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will certainly turn up that functions three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more basic client service queries, Facebook is rather ambiguous.
Your best bet may be to do an end run around the folks from Facebook itself, and also rather go to the Help Community and asking various other system individuals like on your own.
Just how to ask the Facebook Help Community an inquiry
From any Facebook page, once again click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where lots of inquiries have actually already been addressed, however where you can likewise post your very own inquiry. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the next page, select the appropriate Subject and Sub-Topic, then kind your concern. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if any individual, be it an useful Community member or actual staffer, has made a decision to provide you a hand.
Just how to contact Facebook via other social networks platforms
Another means to attempt to connect with Facebook is to connect to them via or state them on one more social media system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about Facebook Call Help. So as well can you approach by means of Instagram, consisting of Facebook in a message, but unless you get a lot of love on that breeze, possibilities are you're much better back on the Facebook Help Center.