Facebook Email Contact Customer Service | ask Facebook A Question
By
MUFY UJASH
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Sunday, July 19, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly find for the social networks huge system through online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll get a recording. It will certainly speak you with a collection of menus, each option of which will eventually direct you to send an email to a suitable account. These include press@FB.com for media questions and also records@FB.com for law enforcement concerns.
But if you hit 1 for customer support? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the web page.
Below are a few points you can do rather.
Facebook Email Contact Customer Service
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially need to log right into your account. After that look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will certainly turn up that attributes three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, problem publishing photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for more general customer service inquiries, Facebook is rather inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, and rather go to the Help Community as well as asking various other platform users like on your own.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook page, once again click that question mark on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a page where lots of questions have actually currently been responded to, yet where you can additionally upload your very own concern. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that link. On the next web page, pick the best Subject as well as Sub-Topic, then kind your concern. Now it's time for some waiting. Regardless of where you published your question, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any person, be it a handy Community participant or real staffer, has actually determined to offer you a hand.
Exactly how to contact Facebook through various other social media sites platforms
An additional way to attempt to get in touch with Facebook is to connect to them with or state them on one more social media sites system. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient grip, they will likely see it.
That's about Facebook Email Contact Customer Service. So also can you come close to through Instagram, including Facebook in a blog post, but unless you get a great deal of love on that snap, chances are you're much better back on the Facebook Help Center.