How Can I Contact Facebook by Phone | ask Facebook A Question
By
MUFY UJASH
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Friday, July 24, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll quickly locate for the social media sites huge system by means of online search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly speak you with a collection of food selections, each option of which will eventually route you to send an e-mail to an appropriate account. These include press@FB.com for media questions and also records@FB.com for law enforcement concerns.
But if you hit 1 for customer care? The recording will certainly route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Right here are a couple of things you can do instead.
How Can I Contact Facebook By Phone
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. After that look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will turn up that functions 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, problem submitting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for more general client service questions, Facebook is instead ambiguous.
Your best bet may be to do an end run around the people from Facebook itself, and instead most likely to the Help Community and asking various other platform individuals like on your own.
How to ask the Facebook Help Community a concern
From any Facebook web page, once more click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be taken to a page where great deals of concerns have actually currently been responded to, but where you can likewise publish your own inquiry. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that link. On the next page, choose the appropriate Subject and Sub-Topic, after that kind your concern. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if any individual, be it a valuable Community participant or real staffer, has determined to give you a hand.
How to contact Facebook using various other social media sites platforms
An additional means to attempt to get in touch with Facebook is to reach out to them via or mention them on an additional social media sites platform. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about How Can I Contact Facebook By Phone. So too can you approach using Instagram, including Facebook in a post, but unless you get a lot of love on that snap, opportunities are you're better back on the Facebook Help Center.