Is there A Phone Number for Facebook Customer Service | ask Facebook A Question
By
MUFY UJASH
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Thursday, July 30, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily locate for the social media sites huge platform via on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you through a collection of food selections, each choice of which will ultimately route you to send an email to an appropriate account. These consist of press@FB.com for media queries and also records@FB.com for police worries.
However if you struck 1 for customer care? The recording will certainly route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you're on your main Facebook feed, there is no "base" of the web page.
Here are a couple of points you can do rather.
Is There A Phone Number For Facebook Customer Service
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log right into your account. Then seek out at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will certainly appear that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, difficulty publishing images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more general customer support inquiries, Facebook is rather ambiguous.
Your best choice may be to do an end run around the individuals from Facebook itself, and instead go to the Help Community as well as asking other system users like on your own.
Just how to ask the Facebook Help Community an inquiry
From any Facebook web page, once more click that question mark on top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have actually already been answered, yet where you can also upload your very own inquiry. On top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that web link. On the following page, select the ideal Subject as well as Sub-Topic, then kind your concern. Now it's time for some waiting. Regardless of where you uploaded your inquiry, you can go to your "support Inbox" from the menu that drops down from that very same enigma to see if anybody, be it a practical Community participant or real staffer, has chosen to give you a hand.
Exactly how to contact Facebook through other social media platforms
One more method to attempt to connect with Facebook is to connect to them via or discuss them on one more social media sites platform. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough traction, they will likely see it.
That's about Is There A Phone Number For Facebook Customer Service. So too can you approach using Instagram, consisting of Facebook in a message, however unless you obtain a great deal of love on that particular breeze, possibilities are you're better back on the Facebook Help Center.