Can I Call Facebook | ask Facebook A Question
By
MUFY UJASH
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Wednesday, August 12, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily locate for the social media sites mega platform through on the internet search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will talk you via a series of menus, each alternative of which will eventually route you to send out an e-mail to an ideal account. These consist of press@FB.com for media inquiries and also records@FB.com for police worries.
Yet if you hit 1 for client service? The recording will direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Right here are a couple of things you can do rather.
Can I Call Facebook
Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. After that search for at the top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
Another menu will certainly pop up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, problem uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But also for more general customer care queries, Facebook is rather inscrutable.
Your best choice may be to do an end run around the individuals from Facebook itself, and rather most likely to the Help Community and also asking other platform customers like yourself.
How to ask the Facebook Help Community a question
From any type of Facebook web page, once again click that question mark on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have actually currently been responded to, but where you can also publish your very own concern. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that link. On the following page, select the appropriate Topic and also Sub-Topic, after that type your concern. Now it's time for some waiting. Regardless of where you uploaded your question, you can most likely to your "support Inbox" from the menu that falls from that same enigma to see if any individual, be it a valuable Community participant or real staffer, has determined to provide you a hand.
How to contact Facebook using other social networks platforms
An additional method to attempt to connect with Facebook is to connect to them via or state them on one more social networks system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Can I Call Facebook. So too can you come close to via Instagram, consisting of Facebook in an article, yet unless you get a lot of love on that snap, possibilities are you're better back on the Facebook Help Center.