Facebook Contact form | ask Facebook A Question
By
MUFY UJASH
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Sunday, August 9, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly locate for the social media sites huge system via online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will talk you with a series of menus, each alternative of which will eventually direct you to send an email to a suitable account. These include press@FB.com for media inquiries and also records@FB.com for law enforcement concerns.
But if you struck 1 for customer service? The recording will route you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "bottom" of the page.
Below are a couple of points you can do rather.
Facebook Contact Form
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log into your account. Then seek out on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
One more menu will pop up that attributes three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty submitting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic customer care questions, Facebook is rather ambiguous.
Your best option might be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community and also asking various other platform individuals like yourself.
Exactly how to ask the Facebook Help Community a question
From any kind of Facebook web page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will be taken to a web page where great deals of questions have actually currently been responded to, but where you can likewise publish your very own question. At the top right of the Help Community page is a gray box with words "Ask a Question".
Struck that web link. On the next web page, pick the appropriate Topic and also Sub-Topic, after that type your concern. Currently it's time for some waiting. Despite where you published your question, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anybody, be it a helpful Community participant or actual staffer, has chosen to give you a hand.
Exactly how to contact Facebook through various other social media sites systems
An additional way to try to get in touch with Facebook is to connect to them with or state them on an additional social media platform. You can send a direct message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient grip, they will likely see it.
That's about Facebook Contact Form. So also can you approach using Instagram, consisting of Facebook in an article, but unless you get a great deal of love on that particular snap, possibilities are you're better back on the Facebook Help Center.