Facebook Contact Us | ask Facebook A Question
By
MUFY UJASH
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Tuesday, August 4, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily discover for the social media mega platform using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will speak you with a collection of menus, each option of which will inevitably route you to send out an email to an ideal account. These consist of press@FB.com for media questions and also records@FB.com for police concerns.
However if you struck 1 for client service? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your main Facebook feed, there is no "bottom" of the web page.
Right here are a couple of points you can do instead.
Facebook Contact Us
Just how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log into your account. Then look up on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that functions 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, problem posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more basic customer care questions, Facebook is instead inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, as well as instead most likely to the Help Community as well as asking other system customers like on your own.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook page, once again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a page where lots of inquiries have already been answered, but where you can additionally upload your own question. At the top right of the Help Community page is a grey box with the words "Ask a Question".
Hit that link. On the next web page, choose the right Topic as well as Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Regardless of where you posted your question, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if any individual, be it an useful Community participant or actual staffer, has actually chosen to give you a hand.
How to contact Facebook via various other social media systems
Another method to try to connect with Facebook is to connect to them via or discuss them on an additional social networks system. You can send out a direct message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about Facebook Contact Us. So too can you come close to by means of Instagram, consisting of Facebook in a message, however unless you get a lot of love on that snap, chances are you're better back on the Facebook Help Center.