How to Contact Facebook Support Team | ask Facebook A Question
By
MUFY UJASH
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Saturday, August 1, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently discover for the social networks huge platform through on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you via a collection of menus, each alternative of which will inevitably guide you to send an e-mail to an ideal account. These include press@FB.com for media queries as well as records@FB.com for police concerns.
However if you struck 1 for customer support? The recording will direct you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you're on your major Facebook feed, there is no "bottom" of the page.
Here are a few points you can do rather.
How To Contact Facebook Support Team
How to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log right into your account. Then look up on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will certainly appear that attributes 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, problem posting images, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for more general customer service inquiries, Facebook is instead inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community and asking other platform individuals like on your own.
How to ask the Facebook Help Community a concern
From any type of Facebook web page, again click that question mark on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be required to a page where lots of questions have already been addressed, but where you can also post your own inquiry. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that link. On the next page, select the best Topic and also Sub-Topic, after that kind your concern. Currently it's time for some waiting. Despite where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if anyone, be it a valuable Community member or actual staffer, has actually decided to give you a hand.
Exactly how to contact Facebook using other social media platforms
One more means to try to get in touch with Facebook is to connect to them with or state them on an additional social networks platform. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains enough traction, they will likely see it.
That's about How To Contact Facebook Support Team. So as well can you come close to by means of Instagram, including Facebook in an article, but unless you obtain a great deal of love on that particular snap, chances are you're better back on the Facebook Help Center.