Contact Facebook Support | ask Facebook A Question
By
Furqan Zulfikar
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Monday, October 26, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly locate for the social media sites mega system via on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will talk you through a collection of food selections, each choice of which will inevitably route you to send out an email to an ideal account. These include press@FB.com for media queries and records@FB.com for law enforcement issues.
But if you struck 1 for customer service? The recording will route you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you're on your main Facebook feed, there is no "base" of the web page.
Below are a few things you can do rather.
Contact Facebook Support
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. Then seek out on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, trouble posting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). However, for even more basic client service questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the folks from Facebook itself, and instead go to the Help Community as well as asking various other platform users like yourself.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, again click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have actually already been answered, yet where you can also publish your very own inquiry. On top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the next page, choose the best Topic as well as Sub-Topic, then kind your inquiry. Currently it's time for some waiting. Despite where you posted your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that exact same question mark to see if anybody, be it a valuable Community participant or real staffer, has chosen to provide you a hand.
Exactly how to contact Facebook using other social media sites systems
Another method to try to connect with Facebook is to reach out to them with or state them on another social media system. You can send a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Contact Facebook Support. So also can you come close to by means of Instagram, including Facebook in a blog post, but unless you get a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.