Facebook Customer Care Phone Number | ask Facebook A Question
By
Furqan Zulfikar
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Thursday, October 15, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media mega system by means of on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will certainly chat you through a collection of menus, each option of which will eventually direct you to send an e-mail to a suitable account. These consist of press@FB.com for media inquiries and also records@FB.com for law enforcement issues.
However if you hit 1 for customer service? The recording will route you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the page.
Below are a few things you can do instead.
Facebook Customer Care Phone Number
How to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log into your account. Then look up at the top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will appear that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, problem uploading photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more general customer care inquiries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the folks from Facebook itself, and rather go to the Help Community as well as asking other system individuals like yourself.
Just how to ask the Facebook Help Community a concern
From any Facebook web page, once more click that enigma on top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where lots of questions have actually already been addressed, but where you can also post your own question. At the top right of the Help Community page is a grey box with words "Ask a Question".
Struck that link. On the next web page, select the best Subject and Sub-Topic, after that type your concern. Now it's time for some waiting. Regardless of where you posted your question, you can go to your "support Inbox" from the menu that falls from that very same question mark to see if anyone, be it an useful Community participant or actual staffer, has chosen to give you a hand.
Just how to contact Facebook via other social media platforms
One more way to try to get in touch with Facebook is to reach out to them with or mention them on another social media sites platform. You can send out a straight message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Facebook Customer Care Phone Number. So also can you come close to using Instagram, consisting of Facebook in an article, but unless you get a lot of love on that particular snap, chances are you're much better back on the Facebook Help Center.