How to Contact Facebook About A Problem | ask Facebook A Question
By
Furqan Zulfikar
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Monday, October 12, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll conveniently find for the social media sites mega platform via on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly speak you with a collection of food selections, each alternative of which will eventually guide you to send out an e-mail to a proper account. These consist of press@FB.com for media inquiries and also records@FB.com for police problems.
However if you hit 1 for client service? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the thing: it isn't. In fact, if you're on your primary Facebook feed, there is no "base" of the web page.
Below are a few things you can do rather.
How To Contact Facebook About A Problem
Just how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log into your account. Then seek out on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will pop up that features 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, difficulty publishing images, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer care queries, Facebook is instead ambiguous.
Your best bet may be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community as well as asking various other platform customers like on your own.
How to ask the Facebook Help Community a concern
From any kind of Facebook web page, once again click that enigma on top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be required to a page where great deals of inquiries have actually already been responded to, but where you can likewise publish your own inquiry. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the following page, select the appropriate Subject and also Sub-Topic, after that kind your inquiry. Currently it's time for some waiting. Despite where you published your question, you can go to your "support Inbox" from the menu that drops down from that same enigma to see if any individual, be it a helpful Community participant or real staffer, has actually chosen to provide you a hand.
Exactly how to contact Facebook via various other social networks systems
One more method to try to connect with Facebook is to reach out to them through or mention them on an additional social media system. You can send a direct message to FB via Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about How To Contact Facebook About A Problem. So also can you approach by means of Instagram, including Facebook in a message, yet unless you get a great deal of love on that particular breeze, chances are you're better back on the Facebook Help Center.