How I Contact Facebook | ask Facebook A Question
By
Furqan Zulfikar
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Saturday, November 21, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll conveniently find for the social media huge system via on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will certainly chat you via a collection of menus, each option of which will eventually guide you to send an email to a suitable account. These consist of press@FB.com for media queries and records@FB.com for law enforcement concerns.
However if you hit 1 for customer support? The recording will guide you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "bottom" of the page.
Below are a couple of things you can do rather.
How I Contact Facebook
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log right into your account. Then seek out at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
An additional menu will appear that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, problem submitting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more general customer care queries, Facebook is rather inscrutable.
Your best bet may be to do an end run around the people from Facebook itself, and instead go to the Help Community as well as asking various other system individuals like on your own.
How to ask the Facebook Help Community a concern
From any Facebook web page, again click that question mark on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a web page where great deals of concerns have currently been answered, but where you can additionally post your own concern. On top right of the Help Community web page is a gray box with the words "Ask a Question".
Struck that link. On the following page, choose the best Topic as well as Sub-Topic, then kind your concern. Now it's time for some waiting. Regardless of where you uploaded your question, you can go to your "support Inbox" from the menu that falls from that same question mark to see if anyone, be it a practical Community participant or real staffer, has determined to offer you a hand.
How to contact Facebook using various other social networks systems
An additional way to try to connect with Facebook is to connect to them through or mention them on one more social networks platform. You can send a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it gets enough traction, they will likely see it.
That's about How I Contact Facebook. So also can you approach by means of Instagram, consisting of Facebook in a blog post, but unless you get a great deal of love on that snap, chances are you're much better back on the Facebook Help Center.