How to Contact Facebook Customer Service | ask Facebook A Question
By
Furqan Zulfikar
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Tuesday, November 24, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll conveniently locate for the social media huge platform by means of on the internet search (those are 650-543-4800 and 650-308-7300, for the document), you'll get a recording. It will certainly chat you through a series of food selections, each option of which will eventually route you to send an e-mail to an appropriate account. These include press@FB.com for media queries and also records@FB.com for police worries.
However if you struck 1 for customer service? The recording will certainly guide you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your primary Facebook feed, there is no "base" of the web page.
Below are a couple of things you can do rather.
How To Contact Facebook Customer Service
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log right into your account. Then look up at the top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will certainly pop up that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, difficulty uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general customer support inquiries, Facebook is rather inscrutable.
Your best option might be to do an end run around the individuals from Facebook itself, and rather go to the Help Community and asking various other system customers like yourself.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, once more click that question mark on top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where lots of inquiries have actually currently been responded to, yet where you can likewise publish your own question. On top right of the Help Community page is a grey box with the words "Ask a Question".
Struck that link. On the next page, select the appropriate Subject and also Sub-Topic, after that kind your concern. Currently it's time for some waiting. Regardless of where you published your inquiry, you can go to your "support Inbox" from the menu that drops down from that same question mark to see if anybody, be it an useful Community member or real staffer, has actually determined to provide you a hand.
Just how to contact Facebook by means of other social networks platforms
Another means to attempt to connect with Facebook is to reach out to them via or discuss them on one more social networks platform. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about How To Contact Facebook Customer Service. So as well can you come close to through Instagram, consisting of Facebook in a message, however unless you obtain a great deal of love on that breeze, possibilities are you're better back on the Facebook Help Center.