How to Contact Facebook Support | ask Facebook A Question
By
Furqan Zulfikar
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Wednesday, November 11, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily locate for the social media sites huge system using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll get a recording. It will chat you through a series of menus, each choice of which will eventually guide you to send out an email to an ideal account. These consist of press@FB.com for media questions as well as records@FB.com for police issues.
Yet if you struck 1 for client service? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Below's things: it isn't. In fact, if you get on your primary Facebook feed, there is no "base" of the page.
Right here are a couple of things you can do rather.
How To Contact Facebook Support
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will turn up that functions three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, say, trouble uploading pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for more basic customer service inquiries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, as well as rather go to the Help Community and asking various other system users like on your own.
Exactly how to ask the Facebook Help Community a concern
From any kind of Facebook web page, once more click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a web page where great deals of concerns have already been responded to, yet where you can additionally upload your own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the next web page, choose the best Topic and also Sub-Topic, after that kind your question. Now it's time for some waiting. Regardless of where you posted your inquiry, you can most likely to your "support Inbox" from the menu that falls from that same question mark to see if any person, be it a handy Community participant or actual staffer, has determined to give you a hand.
Exactly how to contact Facebook by means of various other social networks systems
Another method to attempt to get in touch with Facebook is to connect to them through or state them on an additional social networks system. You can send out a direct message to FB through Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.
That's about How To Contact Facebook Support. So also can you approach by means of Instagram, consisting of Facebook in a blog post, yet unless you obtain a great deal of love on that particular breeze, chances are you're much better back on the Facebook Help Center.