Call Facebook for Help | ask Facebook A Question
By
Furqan Zulfikar
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Wednesday, December 23, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily find for the social media mega system using online search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly chat you through a series of menus, each alternative of which will inevitably direct you to send out an e-mail to a suitable account. These consist of press@FB.com for media questions as well as records@FB.com for police concerns.
However if you struck 1 for customer care? The recording will route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "bottom" of the page.
Right here are a few points you can do instead.
Call Facebook For Help
Just how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. After that search for on top right corner of the screen. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
One more menu will certainly turn up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, claim, trouble submitting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more general customer care queries, Facebook is rather ambiguous.
Your best choice might be to do an end run around the folks from Facebook itself, as well as rather go to the Help Community and asking various other platform users like yourself.
Just how to ask the Facebook Help Community a concern
From any Facebook page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be taken to a web page where lots of inquiries have actually already been addressed, yet where you can also publish your own question. On top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that web link. On the following web page, pick the ideal Subject as well as Sub-Topic, after that type your question. Now it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that drops down from that very same question mark to see if any individual, be it an useful Community participant or real staffer, has actually made a decision to give you a hand.
How to contact Facebook by means of other social networks systems
Another means to try to get in touch with Facebook is to connect to them through or state them on another social media system. You can send out a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough traction, they will likely see it.
That's about Call Facebook For Help. So as well can you approach by means of Instagram, consisting of Facebook in a post, however unless you get a lot of love on that snap, chances are you're much better back on the Facebook Help Center.