Contact Facebook Customer Service | ask Facebook A Question
By
Furqan Zulfikar
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Saturday, December 5, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll easily find for the social media sites mega system through on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll get a recording. It will certainly chat you through a collection of menus, each alternative of which will ultimately route you to send an e-mail to an ideal account. These consist of press@FB.com for media queries as well as records@FB.com for police issues.
But if you hit 1 for client service? The recording will direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "bottom" of the web page.
Here are a few points you can do rather.
Contact Facebook Customer Service
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then look up on top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty posting photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But for even more general customer support inquiries, Facebook is instead inscrutable.
Your best option might be to do an end run around the people from Facebook itself, as well as instead go to the Help Community and asking other system individuals like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any type of Facebook page, again click that enigma on top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will be taken to a page where lots of inquiries have already been responded to, but where you can additionally publish your very own concern. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that web link. On the next page, choose the ideal Subject and also Sub-Topic, then type your question. Now it's time for some waiting. No matter where you published your query, you can go to your "support Inbox" from the menu that falls from that exact same enigma to see if anybody, be it an useful Community member or actual staffer, has actually determined to provide you a hand.
Exactly how to contact Facebook via various other social media sites systems
One more method to try to get in touch with Facebook is to connect to them via or state them on an additional social networks platform. You can send out a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Contact Facebook Customer Service. So too can you approach via Instagram, consisting of Facebook in a post, yet unless you get a great deal of love on that breeze, possibilities are you're much better back on the Facebook Help Center.