Contacting Facebook Customer Service | ask Facebook A Question
By
Furqan Zulfikar
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Sunday, December 13, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll easily find for the social media sites mega system by means of online search (those are 650-543-4800 and also 650-308-7300, for the document), you'll get a recording. It will talk you with a collection of menus, each alternative of which will ultimately guide you to send an email to an appropriate account. These consist of press@FB.com for media questions and records@FB.com for police concerns.
But if you hit 1 for client service? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. Actually, if you get on your main Facebook feed, there is no "base" of the page.
Here are a couple of points you can do instead.
Contacting Facebook Customer Service
How to contact Facebook customer support
If you want to contact Facebook, you'll initially require to log right into your account. After that seek out at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
An additional menu will certainly appear that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem submitting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for more basic customer support questions, Facebook is rather ambiguous.
Your best option may be to do an end run around the individuals from Facebook itself, as well as rather go to the Help Community as well as asking other platform individuals like on your own.
Exactly how to ask the Facebook Help Community a question
From any type of Facebook page, once more click that enigma on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will be required to a web page where lots of inquiries have currently been addressed, but where you can additionally publish your very own concern. At the top right of the Help Community page is a gray box with words "Ask a Question".
Hit that web link. On the following page, select the appropriate Subject as well as Sub-Topic, then type your question. Now it's time for some waiting. Regardless of where you published your inquiry, you can go to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it an useful Community member or real staffer, has chosen to provide you a hand.
Just how to contact Facebook through other social networks platforms
An additional way to attempt to connect with Facebook is to reach out to them with or mention them on one more social media sites platform. You can send out a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.
That's about Contacting Facebook Customer Service. So too can you come close to by means of Instagram, consisting of Facebook in a blog post, however unless you get a great deal of love on that snap, possibilities are you're much better back on the Facebook Help Center.