Facebook Contact Support | ask Facebook A Question
By
Furqan Zulfikar
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Wednesday, December 2, 2020
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Contact Facebook Office
If you call either of the Palo Alto-area telephone number you'll quickly find for the social networks mega platform by means of on-line search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will chat you with a collection of food selections, each choice of which will ultimately direct you to send an e-mail to an appropriate account. These consist of press@FB.com for media questions and records@FB.com for police issues.
But if you hit 1 for customer service? The recording will route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Below's things: it isn't. Actually, if you get on your main Facebook feed, there is no "base" of the page.
Below are a few things you can do instead.
Facebook Contact Support
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. Then look up at the top right edge of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
One more menu will appear that attributes 3 clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, say, problem uploading pictures, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic customer support questions, Facebook is instead inscrutable.
Your best bet might be to do an end run around the individuals from Facebook itself, as well as rather go to the Help Community and asking various other system users like yourself.
Just how to ask the Facebook Help Community an inquiry
From any Facebook web page, again click that question mark at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will be required to a web page where great deals of concerns have actually currently been responded to, however where you can also post your own concern. At the top right of the Help Community web page is a grey box with the words "Ask a Question".
Hit that web link. On the following page, select the ideal Topic as well as Sub-Topic, after that type your question. Now it's time for some waiting. Regardless of where you posted your inquiry, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if anyone, be it a valuable Community participant or actual staffer, has actually made a decision to give you a hand.
Just how to contact Facebook via various other social media sites systems
An additional means to attempt to connect with Facebook is to reach out to them via or mention them on one more social media system. You can send a straight message to FB using Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it gets sufficient traction, they will likely see it.
That's about Facebook Contact Support. So also can you approach using Instagram, including Facebook in a post, yet unless you obtain a great deal of love on that breeze, chances are you're much better back on the Facebook Help Center.