Facebook Support Contact | ask Facebook A Question
By
Furqan Zulfikar
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Friday, December 18, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly discover for the social media huge platform through on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will speak you through a series of menus, each choice of which will eventually direct you to send out an e-mail to a suitable account. These consist of press@FB.com for media questions as well as records@FB.com for law enforcement problems.
Yet if you struck 1 for customer support? The recording will certainly route you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "base" of the page.
Here are a few points you can do instead.
Facebook Support Contact
How to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. Then look up on top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will certainly turn up that features 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, trouble posting photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more general customer care inquiries, Facebook is instead ambiguous.
Your best bet might be to do an end run around the people from Facebook itself, and also rather most likely to the Help Community as well as asking various other system customers like on your own.
How to ask the Facebook Help Community a question
From any type of Facebook web page, once again click that question mark at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the web page, click "Visit Help Community".
You will certainly be taken to a web page where lots of concerns have actually currently been answered, but where you can additionally upload your very own inquiry. At the top right of the Help Community page is a gray box with the words "Ask a Question".
Struck that web link. On the following web page, pick the right Topic as well as Sub-Topic, after that kind your concern. Currently it's time for some waiting. Regardless of where you published your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that same enigma to see if any person, be it a helpful Community participant or real staffer, has determined to offer you a hand.
How to contact Facebook through various other social networks systems
One more means to attempt to get in touch with Facebook is to reach out to them via or discuss them on another social networks platform. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it gets enough grip, they will likely see it.
That's about Facebook Support Contact. So also can you approach via Instagram, consisting of Facebook in a post, however unless you get a lot of love on that snap, possibilities are you're better back on the Facebook Help Center.