How Do I Contact Facebook About A Problem | ask Facebook A Question

How Do I Contact Facebook About A Problem - There are a couple of methods you can contact Facebook for problems with your account, but you need to typically make use of Facebook's Help Center.

If you call either of the Palo Alto-area telephone number you'll quickly find for the social networks huge system via on the internet search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will talk you via a collection of food selections, each alternative of which will eventually direct you to send out an e-mail to a suitable account. These include press@FB.com for media questions and records@FB.com for law enforcement issues.

However if you hit 1 for customer service? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "base" of the page.

Right here are a few things you can do rather.

How Do I Contact Facebook About A Problem

Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first require to log right into your account. Then search for on top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."

One more menu will certainly turn up that attributes 3 clickable choices. These are:

• Payment Issue


• Something Isn’t Working


• Abusive Content

If you are reporting hate speech or an issue with your account like, say, trouble publishing photos, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more basic customer support inquiries, Facebook is rather inscrutable.

Your best option may be to do an end run around the people from Facebook itself, and rather most likely to the Help Community and also asking other platform customers like yourself.

Just how to ask the Facebook Help Community a concern

From any kind of Facebook page, once more click that enigma at the top right of the web page. On top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".

You will be required to a web page where lots of concerns have actually already been answered, however where you can likewise upload your own concern. On top right of the Help Community page is a grey box with the words "Ask a Question".

Struck that web link. On the next web page, select the best Subject and also Sub-Topic, after that kind your concern. Currently it's time for some waiting. No matter where you uploaded your inquiry, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if any individual, be it an useful Community member or actual staffer, has actually decided to provide you a hand.

Exactly how to contact Facebook through various other social media platforms
One more way to attempt to get in touch with Facebook is to connect to them via or state them on an additional social media system. You can send a direct message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains enough grip, they will likely see it.

That's about How Do I Contact Facebook About A Problem. So also can you come close to through Instagram, consisting of Facebook in a message, but unless you get a lot of love on that snap, possibilities are you're better back on the Facebook Help Center.

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