I Want to Call Facebook | ask Facebook A Question
By
Furqan Zulfikar
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Monday, December 7, 2020
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Contact Facebook Office
If you dial either of the Palo Alto-area telephone number you'll quickly discover for the social media mega system through on-line search (those are 650-543-4800 and 650-308-7300, for the document), you'll obtain a recording. It will speak you through a collection of menus, each option of which will inevitably guide you to send an e-mail to a suitable account. These consist of press@FB.com for media questions and also records@FB.com for police issues.
However if you struck 1 for customer support? The recording will certainly route you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your main Facebook feed, there is no "bottom" of the page.
Below are a few things you can do instead.
I Want To Call Facebook
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log into your account. Then look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
Another menu will pop up that features three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, difficulty submitting pictures, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). However, for even more basic customer care inquiries, Facebook is rather ambiguous.
Your best option might be to do an end run around the people from Facebook itself, and also rather go to the Help Community as well as asking other system users like on your own.
Exactly how to ask the Facebook Help Community an inquiry
From any type of Facebook page, once again click that enigma at the top right of the web page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a page where great deals of inquiries have actually currently been answered, however where you can additionally upload your very own concern. On top right of the Help Community page is a gray box with the words "Ask a Question".
Hit that link. On the following page, pick the right Subject as well as Sub-Topic, then kind your concern. Currently it's time for some waiting. Despite where you posted your question, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if any person, be it a valuable Community participant or actual staffer, has actually made a decision to give you a hand.
How to contact Facebook by means of various other social media sites platforms
One more means to attempt to get in touch with Facebook is to connect to them via or discuss them on one more social networks platform. You can send a direct message to FB by means of Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains enough traction, they will likely see it.
That's about I Want To Call Facebook. So too can you come close to through Instagram, including Facebook in a message, but unless you get a great deal of love on that breeze, chances are you're much better back on the Facebook Help Center.