Contact Facebook Customer Support | ask Facebook A Question
By
Furqan Zulfikar
—
Wednesday, January 27, 2021
—
Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll conveniently find for the social media sites mega system through on-line search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you with a collection of food selections, each option of which will ultimately route you to send out an e-mail to an ideal account. These include press@FB.com for media queries as well as records@FB.com for police concerns.
But if you struck 1 for customer service? The recording will certainly direct you to click the word "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your major Facebook feed, there is no "bottom" of the page.
Right here are a few things you can do rather.
Contact Facebook Customer Support
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll initially need to log into your account. After that search for on top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will pop up that functions 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem uploading pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). But for even more general customer support questions, Facebook is rather inscrutable.
Your best option might be to do an end run around the people from Facebook itself, and also instead go to the Help Community and asking other system individuals like yourself.
Just how to ask the Facebook Help Community a concern
From any Facebook web page, once more click that enigma at the top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near the bottom of the web page, click "Visit Help Community".
You will certainly be required to a web page where lots of concerns have already been responded to, but where you can likewise post your very own inquiry. On top right of the Help Community page is a grey box with words "Ask a Question".
Struck that web link. On the following page, pick the ideal Topic as well as Sub-Topic, after that type your concern. Now it's time for some waiting. No matter where you posted your question, you can go to your "support Inbox" from the menu that falls from that exact same question mark to see if any individual, be it a handy Community participant or real staffer, has actually determined to give you a hand.
Exactly how to contact Facebook through other social media sites systems
One more method to attempt to get in touch with Facebook is to reach out to them through or discuss them on another social media sites platform. You can send out a direct message to FB using Twitter or use their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient traction, they will likely see it.
That's about Contact Facebook Customer Support. So too can you approach using Instagram, including Facebook in a post, however unless you obtain a great deal of love on that particular breeze, opportunities are you're better back on the Facebook Help Center.