Facebook Contact for Help | ask Facebook A Question
By
Furqan Zulfikar
—
Friday, January 22, 2021
—
Contact Facebook Office
If you call either of the Palo Alto-area phone numbers you'll easily locate for the social networks mega system using on-line search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you with a series of food selections, each alternative of which will ultimately route you to send out an e-mail to a suitable account. These include press@FB.com for media inquiries and also records@FB.com for police worries.
But if you hit 1 for client service? The recording will guide you to click words "Help" claiming that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. In fact, if you get on your major Facebook feed, there is no "base" of the page.
Right here are a few things you can do instead.
Facebook Contact For Help
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll initially require to log right into your account. After that search for on top right edge of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
Another menu will certainly appear that attributes three clickable options. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, say, problem publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for more general client service inquiries, Facebook is instead inscrutable.
Your best option might be to do an end run around the people from Facebook itself, and instead most likely to the Help Community and asking other system individuals like yourself.
Exactly how to ask the Facebook Help Community a concern
From any type of Facebook web page, once more click that question mark at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where great deals of concerns have already been answered, however where you can additionally post your own concern. At the top right of the Help Community web page is a grey box with words "Ask a Question".
Hit that link. On the following web page, select the right Topic and also Sub-Topic, then kind your concern. Now it's time for some waiting. Despite where you uploaded your question, you can go to your "support Inbox" from the menu that drops down from that exact same enigma to see if anyone, be it a practical Community member or actual staffer, has actually chosen to give you a hand.
Exactly how to contact Facebook via other social networks systems
Another method to attempt to connect with Facebook is to connect to them via or mention them on an additional social networks system. You can send a direct message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets sufficient traction, they will likely see it.
That's about Facebook Contact For Help. So also can you approach by means of Instagram, consisting of Facebook in a message, but unless you obtain a lot of love on that particular snap, opportunities are you're better back on the Facebook Help Center.