How to Contact Facebook Directly | ask Facebook A Question
By
Furqan Zulfikar
—
Wednesday, January 6, 2021
—
Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll easily discover for the social networks mega platform through online search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will talk you via a collection of menus, each option of which will eventually direct you to send an email to a suitable account. These include press@FB.com for media inquiries as well as records@FB.com for police issues.
However if you hit 1 for customer service? The recording will direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the important things: it isn't. In fact, if you're on your major Facebook feed, there is no "bottom" of the web page.
Right here are a few points you can do rather.
How To Contact Facebook Directly
Exactly how to contact Facebook customer support
If you want to contact Facebook, you'll initially need to log into your account. Then look up on top right edge of the screen. There, you'll see a little question mark inside a dark circle. Click it, after that from the dropdown menu, pick "Report a Problem."
One more menu will appear that attributes three clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, claim, difficulty uploading images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more general client service inquiries, Facebook is instead inscrutable.
Your best option might be to do an end run around the folks from Facebook itself, and instead most likely to the Help Community and also asking various other platform individuals like on your own.
Exactly how to ask the Facebook Help Community a question
From any Facebook web page, again click that question mark on top right of the page. On top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down regarding you can. On the left near all-time low of the web page, click "Visit Help Community".
You will be taken to a page where lots of concerns have actually currently been responded to, but where you can likewise upload your very own question. On top right of the Help Community web page is a gray box with words "Ask a Question".
Hit that link. On the next web page, pick the appropriate Topic and Sub-Topic, then type your concern. Currently it's time for some waiting. Despite where you posted your question, you can go to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a helpful Community participant or actual staffer, has actually determined to provide you a hand.
Just how to contact Facebook through other social media platforms
Another method to try to connect with Facebook is to connect to them with or state them on an additional social media system. You can send a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it gets enough grip, they will likely see it.
That's about How To Contact Facebook Directly. So too can you come close to by means of Instagram, including Facebook in a message, but unless you obtain a great deal of love on that particular breeze, chances are you're better back on the Facebook Help Center.