Facebook Customer Service Contact | ask Facebook A Question
By
Furqan Zulfikar
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Sunday, February 28, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll conveniently find for the social networks huge system using on the internet search (those are 650-543-4800 as well as 650-308-7300, for the document), you'll obtain a recording. It will chat you with a series of food selections, each option of which will ultimately guide you to send an e-mail to a proper account. These consist of press@FB.com for media questions and also records@FB.com for police worries.
Yet if you struck 1 for customer service? The recording will direct you to click the word "Help" saying that it's "found at the bottom of any Facebook page." Below's the important things: it isn't. Actually, if you're on your primary Facebook feed, there is no "base" of the page.
Right here are a couple of points you can do instead.
Facebook Customer Service Contact
Exactly how to contact Facebook customer support
If you intend to contact Facebook, you'll first need to log into your account. Then search for at the top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."
An additional menu will appear that features 3 clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, difficulty publishing photos, you'll know where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But also for even more basic client service questions, Facebook is rather inscrutable.
Your best bet may be to do an end run around the individuals from Facebook itself, and also rather go to the Help Community as well as asking various other system customers like yourself.
Exactly how to ask the Facebook Help Community a concern
From any Facebook page, once more click that question mark at the top right of the page. On top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where great deals of inquiries have actually currently been addressed, but where you can additionally post your own question. At the top right of the Help Community web page is a gray box with the words "Ask a Question".
Hit that link. On the following web page, pick the right Topic as well as Sub-Topic, then type your inquiry. Now it's time for some waiting. Despite where you posted your question, you can most likely to your "support Inbox" from the menu that falls from that very same enigma to see if any person, be it a valuable Community participant or actual staffer, has actually determined to offer you a hand.
Just how to contact Facebook using other social networks platforms
Another means to attempt to get in touch with Facebook is to reach out to them via or mention them on an additional social media sites platform. You can send out a straight message to FB through Twitter or utilize their @Facebook Twitter account in a Tweet you post. If it obtains sufficient traction, they will likely see it.
That's about Facebook Customer Service Contact. So as well can you come close to via Instagram, consisting of Facebook in an article, however unless you get a lot of love on that snap, possibilities are you're much better back on the Facebook Help Center.