Contacting Facebook by Phone | ask Facebook A Question
By
Furqan Zulfikar
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Saturday, March 6, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area contact number you'll quickly discover for the social media mega system using on-line search (those are 650-543-4800 as well as 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you through a collection of menus, each alternative of which will eventually direct you to send an email to an ideal account. These consist of press@FB.com for media queries as well as records@FB.com for police concerns.
But if you struck 1 for customer support? The recording will certainly direct you to click words "Help" stating that it's "found at the bottom of any Facebook page." Here's the thing: it isn't. As a matter of fact, if you get on your major Facebook feed, there is no "base" of the page.
Below are a few things you can do instead.
Contacting Facebook By Phone
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. After that search for at the top right corner of the display. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, select "Report a Problem."
Another menu will certainly pop up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a problem with your account like, state, problem uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for even more basic customer care queries, Facebook is instead ambiguous.
Your best choice might be to do an end run around the people from Facebook itself, and also instead go to the Help Community and asking various other platform individuals like on your own.
Just how to ask the Facebook Help Community a question
From any kind of Facebook web page, once again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see the words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the page, click "Visit Help Community".
You will certainly be required to a web page where lots of inquiries have actually already been addressed, however where you can likewise post your own question. On top right of the Help Community page is a grey box with words "Ask a Question".
Hit that web link. On the following page, choose the appropriate Subject and Sub-Topic, after that kind your concern. Currently it's time for some waiting. Regardless of where you published your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that very same question mark to see if anyone, be it a handy Community member or real staffer, has actually chosen to offer you a hand.
How to contact Facebook through other social media platforms
Another way to try to connect with Facebook is to reach out to them through or mention them on another social media sites system. You can send out a straight message to FB using Twitter or use their @Facebook Twitter account in a Tweet you post. If it obtains enough traction, they will likely see it.
That's about Contacting Facebook By Phone. So too can you come close to by means of Instagram, including Facebook in a blog post, yet unless you get a great deal of love on that snap, opportunities are you're much better back on the Facebook Help Center.