Contact Facebook Customer Care | ask Facebook A Question
By
Furqan Zulfikar
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Wednesday, April 7, 2021
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Contact Facebook Office
If you dial either of the Palo Alto-area phone numbers you'll quickly find for the social networks huge system through on the internet search (those are 650-543-4800 and also 650-308-7300, for the document), you'll obtain a recording. It will certainly talk you with a series of menus, each choice of which will inevitably guide you to send out an e-mail to an ideal account. These consist of press@FB.com for media queries and also records@FB.com for law enforcement issues.
However if you hit 1 for customer support? The recording will certainly direct you to click the word "Help" claiming that it's "found at the bottom of any Facebook page." Right here's the important things: it isn't. As a matter of fact, if you get on your primary Facebook feed, there is no "bottom" of the page.
Below are a few things you can do instead.
Contact Facebook Customer Care
Exactly how to contact Facebook customer support
If you wish to contact Facebook, you'll first need to log right into your account. After that look up at the top right edge of the display. There, you'll see a little enigma inside a dark circle. Click it, after that from the dropdown menu, choose "Report a Problem."
Another menu will certainly pop up that attributes 3 clickable choices. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or a trouble with your account like, state, difficulty uploading photos, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload issue, e.g.). However, for even more basic customer care questions, Facebook is rather inscrutable.
Your best option might be to do an end run around the individuals from Facebook itself, as well as rather go to the Help Community as well as asking other system customers like on your own.
How to ask the Facebook Help Community a concern
From any kind of Facebook web page, again click that enigma at the top right of the web page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".
You will certainly be required to a page where lots of concerns have currently been addressed, however where you can likewise publish your own inquiry. At the top right of the Help Community web page is a gray box with words "Ask a Question".
Struck that web link. On the following web page, pick the right Topic and also Sub-Topic, then kind your concern. Currently it's time for some waiting. Regardless of where you published your inquiry, you can most likely to your "support Inbox" from the menu that drops down from that exact same enigma to see if anyone, be it a helpful Community member or real staffer, has actually made a decision to provide you a hand.
Just how to contact Facebook using various other social media sites platforms
An additional way to attempt to get in touch with Facebook is to connect to them through or state them on another social networks system. You can send out a straight message to FB by means of Twitter or utilize their @Facebook Twitter account in a Tweet you publish. If it obtains sufficient traction, they will likely see it.
That's about Contact Facebook Customer Care. So also can you approach by means of Instagram, including Facebook in an article, yet unless you get a great deal of love on that snap, opportunities are you're better back on the Facebook Help Center.