How Do I Contact Facebook | ask Facebook A Question
By
Furqan Zulfikar
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Monday, April 12, 2021
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Contact Facebook Office
If you call either of the Palo Alto-area contact number you'll conveniently locate for the social networks huge platform by means of online search (those are 650-543-4800 and 650-308-7300, for the record), you'll obtain a recording. It will certainly chat you via a series of menus, each choice of which will eventually route you to send an e-mail to a suitable account. These include press@FB.com for media inquiries as well as records@FB.com for law enforcement problems.
Yet if you hit 1 for customer support? The recording will direct you to click words "Help" saying that it's "found at the bottom of any Facebook page." Below's things: it isn't. As a matter of fact, if you get on your main Facebook feed, there is no "base" of the page.
Right here are a few things you can do instead.
How Do I Contact Facebook
How to contact Facebook customer support
If you intend to contact Facebook, you'll initially require to log right into your account. After that look up at the top right corner of the screen. There, you'll see a little enigma inside a dark circle. Click it, then from the dropdown menu, pick "Report a Problem."
Another menu will certainly appear that features three clickable alternatives. These are:
- Payment Issue
- Something Isn’t Working
- Abusive Content
If you are reporting hate speech or an issue with your account like, state, difficulty publishing pictures, you'll understand where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload problem, e.g.). But for even more basic customer service inquiries, Facebook is instead inscrutable.
Your best bet might be to do an end run around the folks from Facebook itself, and rather go to the Help Community as well as asking various other platform customers like on your own.
How to ask the Facebook Help Community a concern
From any type of Facebook web page, again click that enigma on top right of the page. At the top of the dropdown menu you'll see words "Help Center" Click there.
On the Help Center page, scroll down as far as you can. On the left near the bottom of the web page, click "Visit Help Community".
You will be taken to a web page where lots of concerns have already been answered, however where you can additionally post your very own question. At the top right of the Help Community page is a grey box with words "Ask a Question".
Hit that link. On the next web page, pick the best Topic as well as Sub-Topic, then type your concern. Now it's time for some waiting. Despite where you posted your inquiry, you can go to your "support Inbox" from the menu that falls from that same enigma to see if anyone, be it a valuable Community member or actual staffer, has decided to give you a hand.
Exactly how to contact Facebook using various other social media platforms
An additional method to attempt to connect with Facebook is to connect to them with or mention them on another social networks system. You can send out a straight message to FB via Twitter or use their @Facebook Twitter account in a Tweet you publish. If it gets sufficient grip, they will likely see it.
That's about How Do I Contact Facebook. So as well can you approach using Instagram, consisting of Facebook in a message, but unless you get a lot of love on that particular snap, chances are you're better back on the Facebook Help Center.