How to Contact Facebook Customer Support | ask Facebook A Question

How To Contact Facebook Customer Support - There are a couple of methods you can contact Facebook for issues with your account, however you ought to generally use Facebook's Help Center.

If you dial either of the Palo Alto-area phone numbers you'll quickly find for the social media sites mega system through online search (those are 650-543-4800 and also 650-308-7300, for the record), you'll obtain a recording. It will certainly talk you via a collection of food selections, each choice of which will ultimately direct you to send an email to an ideal account. These include press@FB.com for media queries and records@FB.com for law enforcement problems.

Yet if you struck 1 for customer service? The recording will certainly guide you to click words "Help" saying that it's "found at the bottom of any Facebook page." Right here's the thing: it isn't. As a matter of fact, if you're on your primary Facebook feed, there is no "base" of the web page.

Here are a couple of points you can do rather.

How To Contact Facebook Customer Support

Just how to contact Facebook customer support
If you want to contact Facebook, you'll first need to log into your account. After that seek out on top right corner of the display. There, you'll see a little question mark inside a dark circle. Click it, then from the dropdown menu, choose "Report a Problem."

One more menu will pop up that features 3 clickable options. These are:

• Payment Issue


• Something Isn’t Working


• Abusive Content

If you are reporting hate speech or a problem with your account like, say, problem submitting images, you'll recognize where to go. ("Abusive Content" for the hate, "Something Isn't Working" for the upload concern, e.g.). But also for more basic customer care questions, Facebook is rather ambiguous.

Your best option might be to do an end run around the people from Facebook itself, and also instead go to the Help Community as well as asking various other system individuals like yourself.

Exactly how to ask the Facebook Help Community an inquiry

From any Facebook web page, once again click that question mark at the top right of the page. At the top of the dropdown menu you'll see the words "Help Center" Click there.

On the Help Center web page, scroll down as for you can. On the left near all-time low of the page, click "Visit Help Community".

You will certainly be required to a page where lots of concerns have actually currently been answered, but where you can also upload your own concern. On top right of the Help Community web page is a grey box with the words "Ask a Question".

Hit that web link. On the following page, pick the right Topic as well as Sub-Topic, then type your concern. Currently it's time for some waiting. No matter where you published your query, you can most likely to your "support Inbox" from the menu that drops down from that very same enigma to see if any person, be it a practical Community participant or actual staffer, has actually determined to offer you a hand.

How to contact Facebook through various other social media sites systems
Another method to attempt to get in touch with Facebook is to reach out to them via or state them on one more social networks system. You can send a straight message to FB via Twitter or utilize their @Facebook Twitter account in a Tweet you upload. If it obtains sufficient grip, they will likely see it.

That's about How To Contact Facebook Customer Support. So too can you approach by means of Instagram, including Facebook in a blog post, yet unless you get a lot of love on that snap, chances are you're better back on the Facebook Help Center.

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